TRANSFORMATION EXECUTIVE: TOM KEYTom Key is an accomplished Customer Experience and Engagement Executive with over 15 years of Leadership, Innovation and Digital experience. He specialises in leading customer-centric, systematic, and long-term transformation programs that have had a significant impact on a variety of private and public sector organisations. Known for his unwavering commitment to tackling complex challenges and consistently achieving exceptional results, Tom has a reputation for leaving a legacy of elevated organisational capabilities.
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TOM'S TRANSFORMATION STRENGTHSTom's results testify to his ability to thrive in complex environments where big issues are at play and a strategic approach is required to deliver commercial outcomes.
Tom is best known for his skills and experience with:
Tom can point to where he has literally shifted how Boards, Executive Teams and frontline teams think about customer problems and then deliver strategy, projects and business operations with impact. |
FEEDBACK ON TOM'S WORK IN TRANSFORMATION"Tom always brings a wonderful strategic context and customer focus in dealing with issues. His structured logic is compelling and his oral communication skills are excellent. He is genuinely thoughtful and courageous in his approach that always reflects his genuine desire to improve the business" |
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